Lost my number: Visit a zoom store.

• If you are a registered subscriber you will pay for replacement and issued a one.
• If you are not registered, you will produce a form of identification, affidavits, proof of ownership (receipt of purchase)
• If you cannot provide any of the above stated documents you will be required to state the last 3 numbers called or frequently called numbers.

Copy of bill

Go to the operational office in Iganmu and make a request and your bill will be ready in 3 days.
Contact: Visit a store, get a phone of your choice and keep your number.

Copy of bill

Go to the operational office in Iganmu and make a request and your bill will be ready in 3 days.
Contact: Visit a store, get a phone of your choice and keep your number.

I can’t make calls?

Check to see that you have sufficient credit to make a call
Your line might be deactivated or temporarily suspended
Call our national call centre (111 or 112), they will get your number and work on it.

I don’t receive calls?

Check to see you are in good network coverage area
Dial 111 or 112